DPD Russian branch launched delivery notification service

Recently, the Russian DPD branch launched the delivery notification service oriented online shopping population in russia. The service includes delivery time window, can effectively meet the rapid growth of the people in the field of electronic commerce needs.
DPD first launched in the UK in 2010 delivery notification service. At present, the service has been used in a number of countries and regions, including Germany, Belgium, Estonia, Latvia, Lithuania, Portugal, Luxemburg, Holland, Poland, Switzerland, Slovakia, Czech, Slovenia and hungary.
DPD Russian branch said, the company advanced experience from Europe, and constantly improve the delivery solution for customers, enhance the quality of service. Delivery launch notification service, can effectively improve customer loyalty, and promote the field of B2C business growth. According to estimates, delivery notification service launched can reduce the number of calls the call center 10%-12% will for the first time, goods delivery success rate increased from 82% to 87%.
DPD Russian company said, for many online shopping crowd, order processing process is essential to simplify and convenience. The main advantage of delivery notification service is to provide covering the delivery process information to customers, so that customers receive the goods in time and place convenient, no need to wait for.
Receives the shop delivery orders, DPD would be a text message or email notification of online shopping customer expected delivery date and time. If the customer to the expected delivery time or place not satisfied, can change the delivery date, time or place according to their own needs.
MYEX min Asia International Express
2014-09-11