Director Ma Junsheng in 2011Chinese express the speech on forum opening ceremony

Distinguished guests, dear colleagues, friends of the press:
Hello, everyone.
By the China Express Association," express" magazine, the State Post Bureau Development Research Center co-sponsored the2011Annual" China FedEx Forum" opened today. The forum will promote the express delivery business innovation, transformation and upgrading, promoting our country express development, level is discussed. Here, I on behalf of the State Post Bureau to attend the forum, distinguished guests, friends from all walks of life expressed a warm welcome and heartfelt thanks.
As the important part of the postal service, express delivery business information, goods delivery, capital circulation and cultural transmission and other functions together, has driven industry wide areas, absorb employment, high economic value added and other notable features, technical characteristics. Global development experience shows, express delivery business to correlation production, circulation, consumption, investment and financial fields, becoming regional, industry, between groups is important link of modern society, it is irreplaceable fundamental industry. Especially with the progress of information technology, express the increasingly prominent role, influence is profound, more broad market, status is more important. To be just unfolding shopping network as an example, in 2010, China network retail trade the forehead amounts to 523100000000yuan, accounting for3.3% of the total retail sales of social consumer goods, is expected this year trade the forehead exceeds 800000000000yuan, accounting for4% of the total retail sales of consumer goods. More than 70% of the online shopping must rely on express delivery to complete online shopping, express has accounted for more than half of all business express. Just past the online shopping carnival, continuous3 day delivery quantity to break through 16000000. Express delivery business in enhancing the national economy activity, stimulating consumer demand, the transformation of development mode, optimize the industrial structure, improve the efficiency of allocation, is playing an increasingly important role, has become the whole social production and life indispensable tool and platform.
After thirty years of efforts, China's express business from small to large, has achieved good results, especially the reform of the postal service system after five years, the rapid development of business, result is satisfactory, with an average annual growth rate of the high rate of up to 27.23% years, five of the total business doubled in half, daily processing capacity from3000000up to 13000000parts. In a short period of time, market of our country express growth for the growth rate is the fastest, the greatest potential for development, new strategic services, market scale is ranked third in the world, at home and abroad and the height of social all circles to pay close attention to. At the same time, the express market reform effect is distinct, the competition mechanism of the market towards a more full, more standardized, more perfect, more efficient direction. The revised postal law" established" follow the "open, fair, justice" and" encourage competition, and promote development" principle, established express delivery business license system, made clear the legal status of express delivery enterprises. At present, in accordance with the law to obtain business licenses of enterprises express more than 6800, the world's top five hundred enterprises in5to enter the Chinese express market investment and development, participate in the competition. Express enterprise's operation management and technical equipment level increased significantly, the express network is from the east to the west, the rapid expansion of the city to the suburbs, business outlets to 64000, practitioners have been more than 700000express.
Distinguished guests, dear friends!
Looking to the future, we are full of pride, confidence hundredfold. Four years later, express delivery business to achieve this vision: one is the size of the market doubled again, reaching operating scale of 143000000000 yuan, annual processing volume of more than 6100000000pieces of mail. Two is the formation of a number of the world's attention, make Chinese people proud, to represent the country level outstanding express enterprise; three is it can build" efficient, orderly competition, advanced technology, quality service " of the express delivery business system, the return of social education and great expectations.
Express service is an organic part of social production, its development and prosperity, must stand in national economy and social development overall situation and strategic research promotion, must by the relevant state departments of the support and the understanding of social all circles support, must be related industry coordination and the joint efforts of the entire industry. In recent years, the State Council promulgated relevant policy, encourage and support the development of business of express, policy orientation and achievement be obvious to people. National and local relevant departments are studying to promote settlement express traffic, land acquisition financing, technology and transformation of key problems. Recently, the State Council approved the" national catalog of guidance of industrial structural adjustment", the first clear the express train for the country to encourage the development of urban and rural industry, and clearly express network construction and a series of specific project scope, to create a more conducive to the development of the industry environment provides the policy and institutional basis.
As the industry management department, the State Post Bureau will continue to take effective measures, promote business development, on the level of express. One, exert oneself advances express network construction. Guide enterprises to improve the network system, optimize the allocation of resources, strengthen the management capacity and infrastructure construction, relying on comprehensive traffic and transportation system integration of resources, promote the express" easy access" construction and information exchanges, and create their own express air delivery network. Two, promote the express service enhancements. Continue to improve the" public satisfaction, time limit on time rate, user complaint rate" three indicators as the core of the courier service evaluation system, implement the" express" service standards, strengthening government supervision, social supervision and guidance of public opinion. Actively promote the construction of credit system of express. Advance difierential service mode, and guide enterprises to provide multi-level, diversified and personalized product system. Three, we should support and express delivery enterprises bigger and stronger. The implementation of classification and grading management of express enterprises, accelerate the development of leading enterprises, build service brand. Encourage qualified enterprises listing and financing, to encourage enterprises to explore the international market. Follow the rules of market economy, rely on the market mechanism, guide the express delivery enterprises merger and reorganization. To further expand the scale of capital, expand networks, enhance competitive actual strength, promote industrial concentration increasing. The four is, to regulate market order. Adhere to strict standards, pay attention to quality, in accordance with the law to permit normal management. Continue to resolutely investigate and deal with the disruption of the market to manage order, violations of the legitimate rights and interests of consumers of illegal acts, it should solve the backlog of delay, loss and damage of the compensation, social concern problem. Five, improve the express business development environment. The full implementation of the national" Twelfth Five-Year Plan" and the service industry, commerce and other related professional planning and regional planning, to seize the country to encourage the development of industries express enters the opportunity, comprehensively improve the industry development policy, promote region industry coordinates development. Research and development of express delivery vehicle standards, and for the financing of enterprises acquisition, personnel, and other technology to provide the necessary support. Six is to strengthen cooperation and coordination between the industry link. Actively promote the express and modern manufacturing industry, the electronic commerce linkage development, implement the express and its related industry coordinated development demonstration project. Encourage and guide the express enterprises exert the advantage of network, enrich service content, the development of logistics, capital flow, information flow integration services, to the service chain, supply chain, extend the upstream and downstream industry chain, improve the express service value.
Distinguished guests, dear friends!
In the new situation, bringing together the favorable factors, embodies social force, to express the development of research, practical significance. I believe that, through the forum of this important form, will help enhance the express delivery business influence, promote the express delivery business innovation, transformation and upgrading, so that the whole society pay more attention to support its development.
Finally, I wish the FedEx Forum a complete success.
Thank you.