TNT subsidiary in China won the "2011 China best customer contact center" award

On September 23, TNT express wholly owned subsidiary in China and the Chinese space group the customer service center was awarded the "2011 China best customer contact center" award.

The award from the Chinese contact centre by and BPO industry alliance, 51 institutions such as CallCenter of experts and scholars united criticism, the Chinese contact centre industry is the important awards. Heaven and earth and the Chinese space through its innovative the call center service mode and up to 96% of telephone service to customer satisfaction, home to more than 400 enterprises from running to the fore.

Heaven and earth hua yu 400 customer service center to provide goods tracking and inquires the, business consulting and application, customer complaints and revisit and telephone order and many other services. To meet the Internet online personalized customer demand, it also can provide online customer service, electronic business documents processing service new measures to broaden the heaven and earth with the customer communication channels hua yu, realize the benign interaction with clients.

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