Japan Post Cold complaints events frequently say will be deep remorse

According to the Japanese NHK television reported, the Japan Post (JapanPost) recently issued a "cold" and "frozen" parcel survey, results show that, during the 2013 April -9 months, a total of more than 1700 packages for refrigerating effect and poor customer complaints received.
It is understood, in Japan post to provide "postal packet," frozen "package" cooling or freezing food delivery service, many customers complained that "package refrigeration effect, some frozen package arrives has melted".
Japan post after the 4835 post offices in China for an urgent investigation, and issued the relevant survey results. The results showed that, during the period from 2013 April to September, received 1755 pieces of "cold" and "frozen" package of complaints. There are a lot of "freezing" is the wrong into ordinary mail, there are "frozen" is false "cold" situation. At the same time, the refrigerator fault library and the thermometer is also found in the 650 post offices, as well as the refrigerant shortage etc..
In this regard, Japan Post will deep introspection, and prepare for the peak at the end of the year to work to restore the trust of users.
MYEX Minya Express International
2013-12-11