Logistics mail returned why?

As a postal distribution logistics processing center staff, the author in the work we often encounter logistics mail in a piece of the rejected goods. Such as recently sent from the province of xinjiang region a ticket 5 a mail, to customer wang mou, it had a sign for the mail 4 piece goods, while a goods continued failure to receive, customer put forward rejected. This not only affects the postal logistics information response rate and timely delivery rate of sign after receiving STH, but also caused the customer dissatisfaction. Afterwards, the goods by inquires from outside the return items to innings. So out of logistics mail why will be returned to? The author through a period of watched, found that E-mail is returned basically has the following five reasons.

One is not strictly implement the postal bureau of items to be distributed logistics mail processing measures and regulations. As in the mail items not strict check depending on when the goods, customer encapsulation of goods does not perform the eye, the customers with packages sent some daily cosmetics of hair, strong corrosion, inflammable, explosive or cutting tools and the limit of mail items should return in security. Be like again logistics business window for customers in the conduction business, not fulfilling the obligation of the tip to the customer, appear some logistics mail because cartons or silk bags don't strong enough, in the transport of damaged, make E-mail shortage in weight, add the packaging of goods on the recipient does not indicate, interim board can only have according to return.

2 it is collected information input bureau wrong. If information FengFa have not, information on the Internet and real information not consistent, such mail once sent to provincial distribution mail centre, after testing belong to unqualified logistics, and by return mail.

Three is collected in the mail items, bureau of items to do only mail delivery innings information input or dispensed, but have not FengFa, information and goods, goods to sync was sent out, causes information and material not consistent. The next session unable to receive information, information scanning, receiving information and download all work, cause mail or be returned the backlog.

Four is collected innings, logistics shipment of the goods label is not standard cause logistics E-mail messages can't scan or additional. Mail in transit link and not seasonable USES dozen paste logistics labels to the goods circulation, even to the next link also can't shipped. As the beginning of a ticket that five items of goods, including 1 piece goods logistics tags fall off, in no confirmation USES dozen logistics labels, mail can only be no information, return items to notation bureau.

Five items shipped logistics mail is bureau according to daily mail in business processing rules procedures, except for some temporary provisions will really execution. If the provisions of the last year sent to xinjiang and Tibet logistics mail, in addition to fill in the details of the logistics single id number outside, still need to build collected the security bureau, can send hair end, or are considered not qualified, all mail should return to delivery.

From the above example and in return, it is easy to see the reason of doing anything to care. Logistics mail items and ship also is such, postal express logistics staff to keep self training and study hard new business, new knowledge, new regulations. In practical work to send mail client only the mail is responsible for the end, quality and quantity assurance, the security, can not against postal "fast, accurate, safe, convenient" principle of service, avoid mail be returned events and better maintain postal express logistics prestige. (WangShiBing)