International express delivery delay how damaging lost claim

International express has become save export enterprise transportation cost speed up the bridge to communicate with the world. But in international express in rapid development many ways not perfect often appear harmful to consumers' legal interests (such as international express in also will appear express lost, shipments of delay, express, damaged the internals discrepancy) circumstance. In this case, MYEX international express based on many years of international express experience depth analysis required by international express claim notices and compensation principle. Hope I can help international express consumers by damage in legitimate interests when can get reasonable claim.

In a compensation principle. International express

1. Preferred express organizations and customers by the agreement between the agreement, undertake compensatory.

2. International express express delay compensation: delay compensation should be exempt from the service fee (excluding such additional costs). Enter Due to delay cause the internals direct value loss, should according to express lost or damage compensation.

3. International express express loss compensation: mainly including exempt from this service fee, do not contain such additional cost; insured Buy the insured or insurance, fedex Courier service organization according to be insured or insurance amount for compensation; As for not buying the insured or insurance, according to the postal act, express the detailed rules for the implementation of the postal act relevant regulations.

4. International express express damage compensation:

A) completely damaged, refers to express value completely lost the reference to express provisions; loss compensation

B) parts damaged, refers to express value lost, according to express lost part of the proportion of total value, according to express the same proportion of the loss compensation limit compensation

5. International express the internals discrepancy compensation:

A) the internals of commodity and fill in according to the sender name with discrepancies, completely damage compensation;

B) the internals of commodity is same, quantity and weight, according to part not damaging compensation.

2. International express in complaining precautions

1. Bill and original commercial invoice. Complain about the process, the proposal would waybill original and copy of the original invoice, retain the original well. As far as possible, do not easily will show the original copy to express company.

2. Keep online records. After the first time problems in online inquiry about the record, and express state this web preserved. This delay problem for express is particularly important to prevent tampering records or in the record fuss.

3. Keep the recording. Under the condition of appropriate conditions, suggest that in the process of negotiating with express company, telephone recordings for future for relevant departments and complaints and resort to law program to your proposed more favorable evidence.

4. Such as dealing with complaints time: express service organizations in addition to the complainant have special terms outside, dealing with complaints time limit should not exceed: city and domestic different express for 30 calendar days; Hong Kong and Macao and Taiwan express for 30 calendar days; International express for 60 calendar days.

International express claims process, fujian and international express hope according to our analysis helps consumption in international express when encountered loss can get reasonable compensation.